E-Waste Policy

PhonePe Pvt Ltd E-Waste Recycling Policy

Modern technology has undoubtedly enhanced the quality of our lives, but at the same time, has led to manifold problems including the problem of massive amounts of electronic waste. Such waste poses a serious threat to human health and environment. The proper management of such hazardous e-waste is therefore critical to the protection of livelihood, health and environment.

To deal with this ever-rising problem of E-Waste, the Government of India, through its Ministry of Environment and Forest, formulated the E-Waste (Management and Handling) Rules in 2016.


PhonePe Pvt Ltd stands committed to implement the E-Waste rules

  • The Solid Waste Management Rules, 2016 defines “solid wastes” under Rule 2(46) as

    “solid waste” means and includes solid or semi-solid domestic waste, sanitary waste, commercial waste, institutional waste, catering and market waste and other non residential wastes, street sweepings, silt removed or collected from the surface drains, horticulture waste, agriculture and dairy waste, treated bio-medical waste excluding industrial waste, bio-medical waste and e-waste, battery waste, radio-active waste generated in the area under the local authorities and other entities mentioned in rule 2.

  • The E-Waste Management Rules, 2016 defines “e-waste” under Rule 3 (r) as

    “e-waste” means electrical and electronic equipment, including solar photo-voltaic modules or panels or cells, whole or in part discarded as waste, as well as rejects from manufacturing, refurbishment and repair processes.

  • ‘The E-Waste Management Rules, 2022 defines “electrical and electronic equipment” under Rule 3(j) as

    “electrical and electronic equipment’ means equipment which are dependent on electric current or electro-magnetic field in order to become functional and also the equipment for the generation, transfer and measurements of the electricity.

E-Waste Management will help to preserve the ecological balance and reduce landfills. Recycling end-of-life products is vital in saving resources and minimizing waste. In this regard, we at Phonepe have tied up with Reteck Envirotech Pvt Ltd, for facilitating disposal of e-waste at its end-of-life.


As an environmentally consious organization, PhonePe Pvt Ltd has initiated various activities to promote e-waste recycling.

100% recycling and disposal through authorized recycler to avoid the adverse effects of E-Waste.

How can you contribute to a greener environment?

  1. All electrical and electronic products are required to be handed over only to an authorised recycler for recycling or disposal.
  2. Keep the e-wastes in segregated storage after the same becomes non-functional/ irreparable so as to prevent accidental breakage.
  3. Please call our Merchant Help-desk (080) 6872-7777 / (022) 6872-7777 for routing through authorized partner Reteck Envirotech Pvt. Ltd.

Why Recycle ?

Conserve Resources

Creation requires raw resources. But when we recycle, existing material is put to use. Recycling saves extraction of the fresh raw resources, and reuses the existing ones that are no longer in use.

Save Energy

Each time we recycle a product, it requires lesser energy than producing a new one from the scratch. The considerable savings in manufacturing time and cost is a result of skipping the usual process of extraction of raw material, its transportation, refining etc.

Prevent Pollution

Production and disposal of products requires many processes which have a large impact on the environment. By recycling, we reduce the pollution of air, water and land, thus reducing the greenhouse gas emissions contributing to global warming.

Don’ts for E-Waste

  1. The e-waste material should not be opened/dismantled by the User himself/herself, but only by an authorized service personnel.
  2. The e-waste material is not meant for re-sale to any unauthorized agencies/scrap dealer
  3. The e-waste material is not meant for mixing into household waste stream.
  4. Do not keep any replaced spare part(s) from the e-waste material in exposed area.

Terms & Conditions

  • This initiative is a step towards our commitment for a cleaner and greener earth.
  • This move is one of the ways to show that we are concerned and thus we request all our customers to join this movement to make it successful by way of contributing their end-of-life product.
  • For more information about e-waste please visit: www.reteck.co
  • Please call our Merchant Help-desk (080) 6872-7777 / (022) 6872-7777 for routing through authorized partner Reteck Envirotech Pvt. Ltd. For assistance/guidance on disposal of e-waste.

You can also deposit your E-Waste directly at the below mentioned collection points.

Sr. no.Name of State/UTName of Town/CityAddress of collection points
1New DelhiNew DelhiPlot No. 619, Block A, Near Tata Telco Service Station,Rangpuri, Mahipalpur,Delhi - 110037
2Uttar PradeshLucknowS 317, Transport Nagar, Near RTO Office,Lucknow,UP- 226012
3MaharashtraMumbaiPlot No. 92, Gali No. – 01, Sector 19C,Vashi,Navi Mumbai – 400705
4MaharashtraPunePlot No 24, Sector 4, Shikshak Colony,Near Spine City, Moshi Pradhikaran,Maharashtra- 412105
5Tamil NaduChennai3/27 Sakthi Garden Phase II, Senneerkuppam,Poonamallee, Near Bisleri Water Plant,Tamil Nadu-600056
6HaryanaGurugramJ-171, New Palam Vihar Phase-1, Gurugram,Haryana 122017
7TelanganaHyderabadPlot No.-111,JK Nagar Quthbullapur Rangaraddy Near Bharat Patrol Pump ,Near Bharat Patrol Pump ,Hyderabad-500055
8KarnatakaBangaloreNo.43 1st floor 2nd Main D.D.U.T.T.L.,Yeshwantpur,Karnataka -560022
9AssamGuwahatiHN-34, Kundil Nagar Basistha Chariali,Near Parbhat Apartment,Guwahati-781029
10GujaratAhmedabadShop No D-9, Pushp Tenament,Behind Mony Hotel, Isanpur,Gujarat - 382443
11BiharPatnaDr. A K Pandey (IPS) Malyanil,Buddha Colony,Bihar-800001
12West BengalKolkata104 B T ROAD , SHED NO - 15/3, R I C I E , BLOCK -2,Near by locknath mandir BONHOOGHLY KOLKATA 700108,WB - 700108
13PunjabChandigarhShop No: -15 & 16, Pabhat Road,Opp – Tennis Academy, Zirakpur,Punjab-140603
14RajasthanJaipur81, 200 ft. By Pass,Near Ajmer, Road, Heerapura,Rajasthan - 302021
15JAMMUJ&KSOAP NO 1 FIST FLOOR NEAR SBI BANK BARIBRAMNA JAMMU-181133
16KeralaCochinH.O -Building No-11/286A Kallarackal House Palliamkara H.M.T Colony P.O,Near HMT Post Office Ernakulam ,Cochin, Kerala -683504
17Madhya PradeshBhopalC-317, ShriRameshwaram, Baghmugaliya, Bhopal 462043
18OrissaBhubneswar2946/7055 Saptasati Bihar,Near Isa Diagnostic, Rasulgarh Palasuni,Bhubneswar-751010
19UttrakhandDehradunPrem Nagar IMA,Dehradun Uttrakhand,Dehradun
20JharkhandRanchiRadha Complex Khel Gaon More,Deepa Toli Ranchi, Jharkhand
21HimachalHimachalDarnu, K.B Dharamshala dist Kangra,Himachal,Himachal-176215
22GoaGoaShop No.40, Iind Floor Ponda Commerce Center,Near IDBI Bank Tisk Ponda,Goa-403401
23Andhra PradeshVisakhapatnamGodown No-12-18/3 Near Mary Palam Bus Stop,Lankelapalem,Visakhapatnam-531021
24Arunachal PradeshItanagarMithun Gate Near Town Baptist ,Church Nyokum Lapang ,Itanagar-791111
25ChhattisgarhRaipurMIG 245 Kabir Nagar Near Commercial Complex,Raipur,Chhattisgarh-492099